Kissimmee, FL
Maintenance and Care Services for Residential Properties
Short-term, long-term rentals and owner-occupied homes
ABOUT US
OUR MISSION
OUR MISSION
My Vacay Home is a family-owned business providing professional maintenance and care services for residential properties, including vacation homes, short-term rentals, and long-term rental properties.
We work directly with homeowners and alongside property managers to ensure properties remain safe, functional, and well-maintained year-round.
We speak Portuguese and English, and will be glad to assist you!
OUR MISSION
OUR MISSION
OUR MISSION
Deliver prompt, cost-effective, and reliable end-to-end services with professional and friendly approach, meeting and even exceeding our customers' expectations
OUR VISION
OUR MISSION
OUR SERVICES
Become the leading family-owned vacation home hospitality service in our area, recognized by our legacy of excellence and trust, fostering long-term relationships with our costumers and contributing to the local community's growth and well-being
OUR SERVICES
OUR VACATION HOMES
OUR SERVICES
My Vacay Home provides preventive maintenance, emergency repairs, routine inspections, vendor coordination and supervision, and on-the-ground assistance for homeowners and residential rental properties, serving tenants, guests, and working alongside property managers.
For homeowners and long-term rental properties, we deliver reliable on-demand services, including handyman work, interior decór, and landscaping, ensuring properties remain functional and well cared for.
For investors and short-term rental owners, we offer a comprehensive range of operational support services, including guest assistance, house cleaning and housekeeping, laundry services, ongoing property maintenance and upkeep, renovations, interior décor, pool cleaning, and concierge support. These services help elevate property standards, make it visually appealing, and support a more professional and efficient vacation rental operation.
OUR OFFICE
OUR VACATION HOMES
OUR VACATION HOMES
We are conveniently located amidst the most sought-after vacation rental’s area, the Paradise Palms Resort, a well-known vacation community in west Kissimmee, Central Florida. Our close proximity to most of the resorts - Windsor Hills, Windsor Palms, Windsor Island Windsor at West Side, Solara, Encantada, Emerald Island, Encore, Reunion, Lucaya at West Side, and others - enables us to address any issues requiring physical presence promptly, ensuring a seamless guest experience!
OUR VACATION HOMES
OUR VACATION HOMES
OUR VACATION HOMES
Experience the ultimate in comfort and convenience staying in a vacation home when visiting Orlando, FL. Spacious villas, meticulously decorated, with fully equipped kitchens and themed rooms. We offer a wide selection of properties in the most desirable resorts, each with its own unique amenities and features, such us climatized pools, hot tubs, tiki bars, splash pads, movie theaters, sports courts, and game rooms.
OUR TEAM
OUR TEAM
OUR TEAM
My Vacay Home is led by a dedicated management team committed to delivering reliable, high-quality property maintenance and operational support services.
Their main goal is to align customer expectations with service delivery, maintaining long-term relationships built on trust and transparency.
Mariana Ceratti – General Manager
Responsible for day-to-day business administration, customer service, client communication, and quality control, ensuring a reliable, professional experience for customers and partners. 🇧🇷 🇺🇸
Cyro Cury Abumussi – Operations Manager
Responsible for operational management and service execution, overseeing field operations, maintenance coordination, and vendor supervision, ensuring that all services are performed efficiently, safely, and to the highest standards. His hands-on proactiveness ensures properties are well maintained and taken care of, and operational processes run smoothly. 🇧🇷
In addition, My Vacay Home works with a trusted network of qualified third-party professionals to perform specialized services on demand.
Our extended team is composed of experienced, vetted, and reliable professionals, carefully selected to meet our quality standards and service requirements. This structure allows us to provide flexible, efficient, cost-effective and high-quality solutions while ensuring consistent execution, accountability, and attention to detail across every service we deliver.
My Vacay Home MAIN SERVICES
HOST SUPPORT
GUEST SUPPORT
GUEST SUPPORT
We offer tailored, cost-effective solutions designed to address the daily needs of homeowners and property managers, setting us apart from standard short-term property management services. Our main goal is to support the seamless management of short-term rental properties with professionalism, excellence, and a commitment to building reli
We offer tailored, cost-effective solutions designed to address the daily needs of homeowners and property managers, setting us apart from standard short-term property management services. Our main goal is to support the seamless management of short-term rental properties with professionalism, excellence, and a commitment to building reliable partnerships. As co-hosts, we meet the growing demand for assistance with day-to-day operations, including guest communication, on-the-ground support, property upkeep, maintenance, cleaning, interior styling updates, and more.
GUEST SUPPORT
GUEST SUPPORT
GUEST SUPPORT
We provide an exceptional customer service, ensuring that every guest has a memorable stay. We can welcome guests, manage check-ins and check-outs, offer local recommendations, and concierge services. We can act as a point of contact between guests and hosts in case of emergencies, responding promptly to any inquiries, helping resolve any issues that arise.
PARTNERSHIPS
GUEST SUPPORT
MAINTENANCE & HOUSEKEEPING
Through partnerships with travel agencies and social media influencers, we can enhance your vacation home visibility, effectively reaching a broader audience and maximizing your bookings.
MAINTENANCE & HOUSEKEEPING
MAINTENANCE & HOUSEKEEPING
MAINTENANCE & HOUSEKEEPING
We take pride in maintaining the highest standards of cleanliness and Maintenance. Our trusted housekeeping team ensures that your property is spotless, and our maintenance crew addresses any issues promptly to keep your property in excellent condition, with total transparency.
TURNOVER INSPECTION
MAINTENANCE & HOUSEKEEPING
UPKEEPING INSPECTION
Following a detailed checking list, we will inspect your property room by room, overseeing meticulously the cleaning and maintenance services, keeping track of them, providing each guest a 5-star stay.
UPKEEPING INSPECTION
MAINTENANCE & HOUSEKEEPING
UPKEEPING INSPECTION
Our property upkeeping inspecting works the same way of the turnover inspection, but with more detailed oversight and work. Following a check-list, we will go through the entire property, room by room, registering any item that might present an issue, providing a report describing it, pointing the urgency, and providing estimates, when ap
Our property upkeeping inspecting works the same way of the turnover inspection, but with more detailed oversight and work. Following a check-list, we will go through the entire property, room by room, registering any item that might present an issue, providing a report describing it, pointing the urgency, and providing estimates, when applicable. Urgent issues can be fixed immediately, ensuring the safety of your guests, and well-maintained property in a long-term.
Contact Us
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Paradise Palms, Kissimmee, Florida 34747, United States
Discover Central Florida's Best in the Comfort of a Vacation Home!
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